Mobikwik’s Customer-accommodating Technology
Mobikwik’s innovation has been planned from the perspective that client care begins with innovation that is anything but difficult to-utilize, secure, and safe.
Wide Acceptance of Payment Options: Payment can be made utilizing MobiKwik through UPI wallets, all famous Credit and Debit cards.
All Payment Options on a Single Screen: You can undoubtedly execute on a solitary screen, without flipping among pages and exploring somewhere else.
Perfect with every Mobile Phone: MobiKwik is good with all famous cell phone programming like iOS, Android, Windows, and so on.
Auto read OTP consequently: Mobikwik naturally gets the OTP when similar goes to the client’s cell phone and spares you the concern of composing it.
Web Secured: Mobikwik’s site is HTTPS empowered, that is, personality checked, to all the more likely shield you from sham or bogus destinations.
Mobikwik Customer Care
Mobikwik’s site has a broad segment gave only to give answers for client inquiries. To discover answers to most regular questions identified with installments, discounts, and so forth., you can follow any of these ways:
Choice 1: Navigate to the base of the landing page, and snap on ‘sitemap’ under the Company segment. You will get an exhaustive perspective on the whole Mobikwik site, and you can, at that point, click and go the pertinent segment for additional data
Alternative 2: For a particular inquiry or grumbling, you can explore straightforwardly to the client service segment by tapping on “Backing” under the footer
|(Bussiness Alliances & Inquies)||[email protected]|
|(Fraud Alert)||[email protected]|
|(Nodal Officer)||[email protected]|
|(Unauthorized Transaction)||[email protected]|
The Support area has three areas: Top Solutions, Customer Support and FAQ
This area covers the most normally approached questions and explanations behind protest, for example, “I am not ready to include cash” or “not ready to revive” and so on.
Clients can tap on the applicable inquiry or the one that best matches the question and a dropdown rundown of answers will show up.
Client care: Customer Support shows the Customer complaints redressal apparatus functionary and terms and states of administrations for clients.
FAQ: This segment houses a thorough rundown of inquiries and answers identified with Mobikwik items and administrations, how they work, what are the preferences, exceptional offers, etc.
In the event that online client care can’t resolve inquiries, you can raise to the following level by following any of these systems:
Go to the Grievance Policy segment under Policies (base of landing page). The redressal procedure, two-level redressal framework, just as application position are given in detail
Call MobiKwik Customer Care at: 09466446644
|(Quick reference of Grievance) (Mon to Sat 9 am to 8 pm)||01161266390|
|(Report Unauthorized Transaction)||01161265656|
Keep in touch with helpdesk at: https://www.mobikwik.com/help/
Application Form to company by Customer for grievance Redressal
Reference: Mobikwik Customer Care No. 94 6644 6644
Exploring through MobiKwik Services
Straightforward and Navigate
Stage 1: Sign in to the Mobikwik Account
Stage 2: An even board at the highest point of the landing page unmistakably states classes: Recharge and Bill Payment; Hotels; Bus Tickets; Offers; Local Stores; Payor Transfer
Stage 3: If you need to cover a versatile tab, click on Recharge and Bill Payment. A container springs up that demonstrates next stage choices – paid ahead of time/postpaid, name of administrator, installment sum
Stage 4: Fill in the subtleties, and snap on Recharge Now
Enormous Retail and Brand Network
Mobikwik wallet can be utilized to peruse and buy at different outlets, which could either be on the web or it could even be disconnected.
This incorporates a considerable lot of the greatest on the web and disconnected retail, food, diversion and style stores, for example, Pizza Hut, Dominos, Just Eat CCD or Café Coffee Day, PVR Movie outlets and Tasty Khana, well known retailers like Big Bazaar, Book My Show, Make my Trip, Jabong, PepperFry, eBay, Sbapdeal, Jabong, and so forth. Indeed, even some e-retailers outlets like Fashion&You, Shopclues, HomeShop18, and so forth are likewise a piece of this.
Simple Access to Neighborhood Shops
As significant as large brands, the segment ‘Nearby Stores’ gives a city/zone shrewd posting of littler stores that you can access for every day or normal buys, as a result giving you the accommodation of an arriving at the neighborhood kirana shop on the web
Huge Utility Network
You can revive and take care of tabs for Mobile, DTH, Electricity, Gas, Water, Insurance, Data Card, Broadband, Cable, and so forth.
Lodging and Bus Reservations Made Easy
More than 10,000 lodgings the nation over are a piece of the MobiKwik database
Basically click on Hotels in the top flat board, show name of city and reservation dates, and you are all set!
The transport administrator database, as well, covers the whole nation, with various administrators for each area
Reserve funds Benefits
Mobikwik retail tie-ups gives you the benefit of numerous limits and motivations
Numerous exceptional plans, for example, Super Cash, Travel Pass, and so on., are offered to upgrade consumer loyalty